An SSM-Based Approach to Implement a Dynamic Performance Management System

نویسندگان

  • Roberto da Piedade Francisco
  • Américo Lopes Azevedo
چکیده

This paper underlines how the use of Soft Systems Methodology (SSM) for an efficient planning, implementation and monitoring of a dynamic performance management system supported by a conceptual scheme that enables a conscious and prepared implementation, can provide instances of performance of a collaborative network, and also promote alignment among the partners. A systematic way to implement it and a review on two practical applications in Brazilian collaborative networks of SMEs are also presented.

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تاریخ انتشار 2009